Advanced Analytics

Our platform is driven by sophisticated Deep Learning, Machine Learning and Natural Language Processing algorithms

DATA INTEGRATION

Extract and integrate data from structured (internal transactional data) and unstrctured (Review Sites, Social Media, Blogs, Forums, Customer Care etc.) data sources. 

Clean, consolidate and harmonize data

We are experts in bringing together data of varying formats and structures and transforming it into one integrated and cohesive set.

Sophisticated Insights

Product Review Ratings Analysis

Extract data from a wide range of product review sites and generate ratings analysis. Proprietary brand and product mapping allows users to analyze ratings trends by category, sub category, segment, corporations, brand and product

Synthesize Conversations

Our domain and client specific algorithms decode customer conversations and reviews into highly accurate actionable themes. Our taxonomies are braoad and  deep.

Analyze sentiment mix by themes

Identify variations in customer sentiment for the high priority themes. Understand reasons for the variances.

Intelligent word cloud 

Unlike traditional frequency  based world cloud analysis which contain a lot of noise, we identify themes that drive positve, negative and neutral sentiment and ratings.

SWOT analysis

Conduct brand and product comparisons and identify strengths and weaknesses across key themes. 

Sentiment trends

Analyze sentiment trends.

Early warning indicators

Generate signals to indicate emerging risks and opportinities and enable companies to take proactive actions.

Our rapid deployment methodology

Integrate data sources

Develop customized taxonomy

Personalize ML and DL models

Configure visualization portal

Generate Insights

Ongoing monitoring and calibration

Our Differentiation

We outperform other platforms in accuracy of insights, speed of delivery, scalability & customization

  • Extract data from a wide variety of sources
  • Remove noise from conversations
  • Identify sentiment behind conversations
  • Classify conversations to themes
  • Prioritization of themes
  • Link themes to operational KPIs
  • Competitive benchmarking
  • Leading / Trailing themes vs. competition
  • Ratings and Sentiment drivers analysis

Best in class infrastructure

Cloud based platform

Minimal client IT involvement

Insights are delivered near real time

Dedicated client engagement

Talk with an expert to get started today!